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Frequently asked questions

Buying a car

Are the cars inspected?

Cars with the BRAND Certified seal went through an inspection by our inspector; on the car page you can see the result and download the full report. If a car doesn't have one published yet, book a visit and check it with us.

Can I see the car before buying it?

Yes. From any car page you can book a visit at the location where it is, on the day and time you prefer.

Do you take my car as part of the payment?

Yes. Sell your car gives you a preliminary range instantly, and we confirm the final offer with the inspection.

Can I finance the purchase?

Yes. On Financing you can estimate the payment and send your application; we review it with our partner lenders.

Selling your car

How do I know what my car is worth?

Enter the plate, or the make, model, year and mileage, on Sell your car and we show you a reference range. The final value depends on the car's condition in the inspection.

What documents do I need to sell?

In Colombia: the registration card, valid SOAT insurance and technical inspection, tax and traffic-fine (SIMIT) clearances and your ID. We guide you through the transfer.

Inspection

What does the inspection check?

Bodywork and paint, chassis, interior, electrical system, lights, glass, tires, fluid levels, leaks and dashboard warning lights, plus engine compression and documents (RUNT and Fasecolda), with photos of the vehicle. You get a certificate with a verification code.

How do I verify a certificate?

Every certificate has a code and a QR code. Enter it on the Inspection page or scan the QR to see the original result.

Personal data

What do you do with my data?

We only use it to handle what you ask for and contact you about it, under our Data Processing Policy. You can see, correct or ask us to delete it at any time.

Didn't find your answer? Write to us